Registration FAQ

Last Updated: 8/17/2020 11:23 PM

I had access to the Skyward Family Access Portal, but cannot log in now. Please click on "Forgot your Login/Password?" under the Sign in button on the Skyward login page before contacting us, you should get an email within an hour with directions to reset your password. If you don't get the email to reset within an hour, your email may be entered wrong, please, at that point, contact the school's secretary to get access.

What if I don't see the online registration link in my Family Access Portal? Are you coparenting as separate families? Only the primary(custodial) family in Skyward records can complete the online registration. 

Can I use a mobile device for online registration? It is possible, but not advised. The pages don't render correctly on small screens and data boxes or control buttons may be missing. Skyward forms are not yet available through the mobile app.

I can't submit the registration, I get a message that says there are incomplete forms. Every form page in the registration has a button at the very bottom that says, "complete this step and move on to next step". You may have to maximize your window to full screen or scroll down to see it. A page is not complete until the complete button is clicked. Sometimes they don't get displayed properly, most of the time a refresh of the screen (press F5 or click on the refresh button next to the URL bar), or logging out and back in fixes it. We are working on the problem, if this doesn't fix it, please call and we will try to help.